Loyalty Card Program
Welcome to our Loyalty Card Program! We appreciate your continued support and want to reward you for shopping with us. Please read the following terms and conditions for details about how to earn and redeem your rewards.
How the Program Works
1. Earning Cards: You will receive one card for every order you place with us. Each card represents a "punch" towards your next reward.
2. Collecting Punches: You need to collect a total of 5 different punch cards to earn a $50 Gift Card. Each card's design must be different—duplicates do not count as separate cards. (For example, you cannot use two "Candy Dreams" cards toward one redemption.)
3. Gift Card Redemption: Once you have collected 5 valid punch cards, you can redeem them for a $50 Gift Card. You will receive the gift card after submitting your completed set of 5 cards via email to Service@carnivero.com. Once a picture of the five unique cards is received we will cross-check with your order history based on your email and issue gift cards accordingly.
4. Card Variations: The design of the cards will change throughout the year. Please note that each order you place will contain the current version of the punch card, so make sure to collect them as you receive them. We will announce new designs on social media when we switch to the next.
Program Limitations
1. Maximum Claims: Each customer is eligible to redeem a maximum of 2 gift cards per calendar year. This means you can earn up to $100 in gift cards annually through the loyalty program.
2. No Transfers: Punch cards and gift cards are non-transferable and can only be redeemed by the account holder who earned the punches.
Redeeming Your Gift Card
- Once you have collected 5 valid punch cards, please contact us via email at Service@carnivero.com to claim your $50 Gift Card.
- After verification of your card collection, your gift card will be issued to the email address associated with your account.
Additional Terms
- Changes to Program: We reserve the right to modify or cancel the Loyalty Punch Program at any time. If changes occur, we will notify participants in advance via social media.
- Fraud Prevention: Any fraudulent activity or abuse of the program may result in disqualification from the Loyalty Punch Program, including the forfeiture of earned gift cards.
- Program Participation: By participating in this program, you agree to abide by these terms and conditions.\
Thank you for being a loyal customer! We hope you enjoy the rewards as much as we enjoy serving you. Happy shopping!
For any questions about the Loyalty Punch Program, feel free to contact our customer service team at Service@Carnivero.com.